This Privacy Policy ("Policy") applies to the services provided by Ecom Growth Group LLC ("Ecom Growth Group," "we," "us," or "our") through our website located at https://app.brandroid.ai ("Website"). At Ecom Growth Group, we are committed to protecting your privacy and handling your personal information with care. This Policy outlines how we collect, use, share, and safeguard your personal data when you interact with our services.

Information We Collect

At Ecom Growth Group LLC, we collect specific types of personal information to provide you with a better user experience and to send marketing communications. The information we collect may include:

Name: We collect your name to personalize your experience on our platform, such as for account setup or personalized communication.Email Address: Your email address is used for communication and account-related notifications, ensuring you stay informed about your account.Phone Number: We may use your phone number for account verification, two-factor authentication, and to provide efficient customer support.Additionally, please be assured that we do not collect or store sensitive credit card information. Payment processing is securely handled through Stripe, a trusted third-party payment processor.

Third-Party Services

Ecom Growth Group utilizes the following third-party services to enhance our platform: Shopify, Meta, Google, TikTok, and Stripe: These third-party services play specific roles within our platform to enhance your user experience. They may have their own privacy policies, which you can review by visiting their respective websites.

Cookies and Tracking Technologies

To improve our services and provide a more personalized experience, we use pixels and cookies from social media platforms, including Meta, Google, and TikTok. Cookies are small text files stored on your device to track your activity on our website. They help us understand user behavior and preferences, enabling us to make continuous improvements.

How We Use Your Information

The information collected serves the following purposes:

Processing Orders: Your data is used to process orders efficiently, ensuring seamless, and access to customer support. Improving Services: We leverage user data to enhance our services, which may involve optimizing user interfaces, personalizing content, or making relevant recommendations.

Data Sharing

Ecom Growth Group does not share user data with third parties. Your information is held in strict confidence and is not sold or disclosed to external organizations.

Your Rights

As a valued user of our services, you have specific rights regarding your personal data:

Access: You have the right to request access to your personal data. You can typically do this by logging into your account or by contacting our support team.Correction: If you believe any of your information is inaccurate or incomplete, you can request corrections or updates.Deletion: You can request the deletion of your personal data from our servers, and this information will be promptly removed upon your request or upon the cancellation of our services.Portability: If you wish to obtain a copy of your data in a machine-readable format, please contact our support team for assistance.

Security Measures

We prioritize the security of your data and have implemented industry-standard security measures to safeguard it against unauthorized access and breaches. These measures include encryption, access controls, and regular security audits.

Data Retention

Cookies are retained for 28 days to assist in optimizing your user experience. User data is deleted upon cancellation of our services, ensuring that your information is not retained longer than necessary.

Compliance with Laws

Ecom Growth Group is fully committed to compliance with data protection laws and regulations, including the General Data Protection Regulation (GDPR), as well as other relevant privacy laws applicable to our business operations.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or to meet legal requirements. You will be informed of any updates, and the most recent version of this policy will always be available on our Website.

By providing you with this detailed privacy policy, we aim to enhance transparency and build trust in how your data is handled by Ecom Growth Group LLC. If you have any questions or concerns regarding our privacy practices, please contact us.